Lowering it back

Sometimes the saddle is wrong for the sill, or the tonnage brief changes mid-project. Fine — lower it back. The partner storefront gives every TONDA order a thirty-day return window: start it from your order page, drop the tool in any box that survives a jack, and the refund lands once the carrier scan does.

Past thirty days you are not alone either. Jacks carry a two-year protection plan through the same storefront — a leaking ram, a valve that will not hold, a weld that looks wrong all route through its warranty desk with your order number as the ticket.

Unsure which path fits? Describe the symptom to contact@tondatools.com and we will point you at the right counter before you tape the box.